Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
clean
friendly staff
limited space
limited breakfast options
7.4/10
Very good
Rooms
6.9
Location
8.4
Service
8.7
Dining
6.4
Guest reviews
7.4/10
based on 9 reviews
4.5/5
based on 1353 reviews
8.2
8.2/10 based on 2804 reviews
#165 of 548 hotels in Barcelona based on Tripadvisor
Frank
United Kingdom,
April
2024
6.2/10
The hotel had its ups and downs. The rooms had some irritating defects like wardrobe doors that wouldn't shut and a bathroom door that creaked loudly. Yet, the hotel chain's generosity through Make A Wish made our visit possible. The rooms were ready but showed signs of wear and were a bit small and busy.
Rooms
6.0
The rooms had some irritating defects, but the hotel's donation to Make A Wish made our visit possible. They were ready but tired in places and quite small/busy.
Service
10.0
The service was truly amazing and five-star. The staff provided a treat for my husband's birthday, were extremely helpful, and made us feel relaxed with their attentiveness.
Location
7.0
The location was very good and convenient, near main subway stations. However, it lacked seating and had an unpleasant aftertaste lingering.
Dining
5.0
The dining experience was subpar, with overpriced options and flies on the buffet daily. I'd suggest looking elsewhere.
Facilities
5.0
The facilities were adequate but could use improvement in dining cleanliness and pricing.
Mike
United States,
April
2024
8.2/10
My stay at the hotel was amazing! The room offered fantastic views over Barcelona towards the sea and was quite spacious. The only downside was that housekeeping basically just straightened out the sheets and added new towels, but considering the cost, it was still a good deal.
Rooms
8.0
The room was large with quite fantastic views over Barcelona towards the sea.
Service
7.0
The service was very reactive to our additional requests. The staff had a varying degree of understanding/comfort with English but were friendly overall.
Location
9.0
The hotel is perfect in a great area of the city, close to restaurants, La Rambla, and the hop on, hop off bus. It's also near enough to the bus station that takes us to-and-from the airport.
Dining
9.0
The dining experience was great, with lots of delicious options to offer. Special thanks to Milouda who was very kind and smiley.
Facilities
8.0
The hotel features an outdoor pool and is equipped with everything we needed for a comfortable stay.
Phil
United Kingdom,
November
2023
8.0/10
When we checked in, the room wasn't very clean and needed some paint and repair, definitely not up to 5-star standards. However, they quickly sorted it out, so it wasn't too bad. The rooftop terrace was a nice touch.
Rooms
7.0
The room was in need of some cleaning and maintenance initially, but they addressed it promptly. The rooftop terrace was a nice addition.
Service
9.0
The staff were extremely friendly and polite, always ready to assist. They even helped us with reservations and provided tips for our visits. The minibar service was convenient.
Location
10.0
The location of the hotel was fantastic, within easy walking distance of major attractions like La Rambla, Sagrada Família, and more. The rooftop pool offered amazing views.
Dining
6.0
The dining experience was a bit disappointing with a delayed room service causing inconvenience. The breakfast options were not as varied as expected.
Facilities
8.0
John
United Kingdom,
November
2023
8.4/10
The hotel offers clean and comfortable rooms with very friendly staff. The location is perfect for exploring the city, but the dining options may not be exceptional. Overall, a pleasant stay with good value for money.
Rooms
8.0
I found the rooms to be small but comfortable and clean, with a large living room and a very clean bathroom with all new equipment. The beautiful terrace with a view was a nice touch.
Service
9.0
The staff here is extremely helpful and friendly, making my stay more enjoyable with their welcoming attitude.
Location
10.0
The hotel's location is perfect for accessing the metro and restaurants, placing you right in the heart of everything Barcelona has to offer.
Dining
7.0
The dining experience offered lots of choices, although it may not have been spectacular. Special thanks to Milouda, who made it more enjoyable with kindness and a smile.
Facilities
8.0
The hotel provides all the necessary facilities for a comfortable stay, ensuring you have everything you need during your visit.
Francis
United Kingdom,
November
2023
7.4/10
The hotel is centrally located with a great view and plenty of dining options nearby. The rooms had some privacy issues and defects but were spacious and clean, and the hotel smelled like cigarette smoke despite being non-smokers. The service was attentive, and the breakfast selection was nice. The price for dining was considered high, and the hotel offered good value for a NH Collection category.
Rooms
7.0
Despite privacy issues and defects, the rooms were spacious, clean, and well-equipped.
Service
9.0
The service was friendly and attentive throughout the stay.
Location
8.0
The hotel is very central with great tapas nearby and offers good value for the location.
Dining
6.0
The dining experience was adequate but considered expensive compared to nearby options.
Facilities
7.0
The hotel facilities were satisfactory and offered standard amenities.
George
United States,
September
2023
8.8/10
My stay at the hotel was absolutely wonderful. The rooms were clean, modern, and spacious with a large comfy bed, though a bit more space for hanging clothes would have been nice. The service was outstanding, with very friendly and accommodating staff. The location was amazing, nearly at the heart of the Rambla area. The dining experience was excellent, offering great options for all types of eaters. The facilities were top-notch, making my stay even more enjoyable.
Rooms
8.0
The rooms were big enough, clean, and in good condition, including a large bed and table.
Service
9.0
The service was remarkably nice and accommodating. The staff was very polite, friendly, and helpful.
Location
9.0
The location was amazing, almost at the heart of the Rambla area.
Dining
9.0
The dining experience was excellent with great options for all, from meat-eaters to non-meat eaters.
Facilities
9.0
The hotel's facilities were exceptional, providing everything I needed for a comfortable stay.
clean
limited space
Christine
United Kingdom,
August
2023
6.6/10
My stay at the hotel had its ups and downs. The rooms were a bit run down and not super clean, but the service was very helpful and friendly. The location was great, near the main plaza and Las Ramblas, but the dining experience was overpriced. The facilities were decent, though nothing exceptional.
Rooms
5.0
The rooms, unfortunately, were a bit run down and not as clean as I would have liked. The size of the room was also small considering the hotel's capacity and number of guests.
Service
9.0
The staff was extremely helpful and friendly during my short stay. They were willing to provide anything I requested, and their care was amazing.
Location
8.0
The location was a definite highlight of the hotel, being near the main plaza and Las Ramblas without feeling overly touristy. It was central to everything I wanted to do in Barcelona.
Dining
5.0
While the dining options had variety, the pricing was high, which resulted in a disappointing value for money. The breakfast cost 30 euros, which I felt was not justified for what was provided.
Facilities
7.0
The facilities were decent, offering typical services like room service, dry cleaning, housekeeping, laundry, and tour assistance.
Clive
United Kingdom,
June
2023
7.8/10
The hotel had both positive and negative aspects. The rooms were not up to scratch and too small for two separate beds originally, but after upgrading to a premium room, it was big enough, clean, and in good condition, including a large bed and large TV. The service was exceptional from the reception, security, cleaning, and bar and restaurant staff, particularly Nichols, who was very helpful despite a few mishaps with restaurant recommendations. The location was lovely and very clean, perfectly situated in the city center with an unbelievable rooftop bar and swimming pool nearby but with some hazards. The dining experience was nice overall. The facility also included a rooftop terrace with a swimming pool.
Rooms
8.0
The room was big enough, clean, in good condition, including large bed and large TV.
Service
9.0
The service was exceptional from the reception, security, cleaning, bar, and restaurant staff.
Location
7.0
The location was perfectly situated in the city center with an unbelievable rooftop bar and swimming pool nearby but had some hazards.
Dining
7.0
The dining experience was nice overall.
Facilities
8.0
Facility included a rooftop terrace with a swimming pool.
Andrew
United States,
May
2023
6.8/10
The hotel is centrally located, providing easy access to attractions and dining options, but the rooms facing another building's terrace could be more private. The service was a mix of helpful assistance and occasional impoliteness, while the dining experience offered a wide variety of choices but had issues with flies in the buffet. The location was convenient for both leisure and business travelers, with the ability to purchase attraction tickets at the front desk. Overall, a functional hotel with some areas for improvement.
Rooms
5.0
The rooms, although clean, felt a bit exposed facing another apartment's terrace through the only window.
Service
7.0
The staff was a mix of helpful and impolite encounters, with a highlight on assisting with recommendations and ensuring attractions were accessible.
Location
8.0
The central location was ideal for exploring the city, with proximity to major landmarks and easy access to dining options.
Dining
7.0
The dining experience was diverse, with plenty of options although marred by flies in the buffet area.
Facilities
The hotel provided standard facilities, lacking any standout features.
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